Today, the world has become a melting pot of many cultures and regions. The corporate industry has also learned to evolve in its ethics, strategies and communication practices. Effective business communication is a very critical aspect for successful business deals and agreements. It is required for publicizing a product, service or enterprise, and any activities that directly or indirectly affect these areas. Read the rest of this entry »

By David Wilkins

Whether you’re standing before an audience of businesspeople or your classmates, the effect is the same. All of your preparation flies out the window, your knees knock together and you must force yourself to take the stage. Public speaking is a terrifying experience for most people, but it need not be. Read the rest of this entry »

By Allen J Hoge

One student struggles to learn English.  His speaking is slow and hesitant.  His pronunciation is garbled and heavily accented. He is painful to listen to.

Another student speaks easily.  English flows from her, seemingly without effort.  Her pronunciation is clear; her voice is strong.

We all know both types of students.  The question is, what creates the difference between them.  Why do some students forever struggle to speak English fluently, while others seem to do so naturally, with a minimum of effort? Read the rest of this entry »

By Lynda Goldman

Reading people and their body language can give you great insights into their true feeling.

We use our head, arms, hands, shoulders and even legs and feet to make gestures, and emphasize what we are saying, but the majority of gestures are made with the Read the rest of this entry »

ByLynda Goldman

The telephone can be the most convenient invention ever, or the biggest intrusion. It all depends on whether you are the caller or the receiver.

When we call a business contact, it’s because we want to connect with them to get or give information. But when we receive a phone call, Read the rest of this entry »

Business Communication – Listening Skills
By B.N. Sridhar

Listening skills are a very important part of any effective communication. Unless you carefully follow what you hear, you will not be able to respond to it effectively. Listening skills can be improved with practice. Read the rest of this entry »

By Lynda Goldman

Imagine this. You are at a national sales meeting, and see someone you know slightly. This person recognizes you, and approaches to speak with you. He keeps coming towards you. Suddenly your heart starts to beat a little faster, and you wonder what he’s doing. Read the rest of this entry »

By Heather Hansen

Truly successful professionals are leaders who have mastered the art of effective communication. They are well-liked by colleagues (including subordinates and superiors), your company’s clients seem to love them too and they always seem to close the major deals. Read the rest of this entry »

By Christopher Edgar

Recently, I read an interesting article about how people are supposed to shake hands in business interactions. According to the article, when you’re shaking hands with someone-unless they’re your superior at work-you should Read the rest of this entry »

By Jarred Tompkins

Mastery of pronunciation is difficult because pronunciation cannot be reduced to a set of definite rules. The English language as we have it today has been built up from many sources, affected by innumerable influences. General rules and principles have been drawn up you will find them at the beginning of some dictionaries. Read the rest of this entry »